Norton id safe

If only one account, it would appear that something has happened to your vault, and you need to create a new one. You are probably trying to use a cloud vault, as you mentioned using it on a phone. In that folder you should see a folder with your email address. In that folder will be your vault backups. As long as you have those folders there, you can use the backups to import into a new vault you create.

Once you create a new vault, follow the directions in this Norton KB article to import your logins. Back to top. JohnAndWanda Wi Visitor 2. Reg: Jan This forum thread needs a solution. Kudos 0. I have the same question 0. Reg: Apr What Operating System version?

Did you try restarting the phone? Things happen. Reg: Dec Comment Promoted To:. Norton Identity Safe directed to create a cloud based vault. Reg: Nov Kudos 1 Stats. Geoffrey Holgate Newbie 1. Geoffrey Holgate Not sure you are having the same issue as in this thread. Thanks' Jeffery, but this did not help. Tried logging in and got message below: No vault for this account We were unable to find a vault for this Norton Account.

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